| Author |
|
gungey Newbie

Joined: 17 August 2004
Online Status: Offline Posts: 9
|
| Posted: 24 February 2010 at 4:34am | IP Logged
|
|
|
I've just upgraded to the latest version of APE (3.0.0.32), but I get the following error in event viewer. This crashes the app pool and can't serve any pages.
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: w3wp.exe
P2: 7.5.7600.16385
P3: 4a5bcd2b
P4: mscorlib
P5: 2.0.0.0
P6: 4a275af7
P7: 13f
P8: 0
P9: System.StackOverflowException
P10:
The previous .31 version works better, but I still get lots of these errors:
Faulting application name: w3wp.exe, version: 7.5.7600.16385, time stamp: 0x4a5bcd2b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000374
Fault offset: 0x000cdcbb
Faulting process id: 0x8e8
Faulting application start time: 0x01cab5384a6a6a78
Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 89be5294-212b-11df-8ebe-0026b9530ccc
_____
An unhandled exception occurred and the process was terminated.
Application ID: /LM/W3SVC/19198/ROOT
Process ID: 2280
Exception: System.AccessViolationException
Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
StackTrace: at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
_______
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: w3wp.exe
P2: 7.5.7600.16385
P3: 4a5bcd2b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5bdb3b
P7: c0000005
P8: 000335f2
P9:
P10:
|
| Back to Top |
|
| |
Vyacheslav Admin Group

Joined: 02 July 2008 Location: Ukraine
Online Status: Offline Posts: 1542
|
| Posted: 24 February 2010 at 4:47am | IP Logged
|
|
|
Hello,
Could you please send the following to support@helicontech.com: applicationHost.config, web.config, httpd.conf of Ape as well as all .htaccess'es you have and application events log.
Thank you.
__________________ Slavik Shynkarenko,
Helicon Tech.
|
| Back to Top |
|
| |
gungey Newbie

Joined: 17 August 2004
Online Status: Offline Posts: 9
|
| Posted: 24 February 2010 at 8:12am | IP Logged
|
|
|
Thanks, I have mailed you now with attached files.
I am able to replicate this error easily on other systems by installing Windows 2008 R2 x64, Plesk 9.3 and APE.
|
| Back to Top |
|
| |
Vyacheslav Admin Group

Joined: 02 July 2008 Location: Ukraine
Online Status: Offline Posts: 1542
|
| Posted: 24 February 2010 at 2:32pm | IP Logged
|
|
|
Hello,
We still don�t have any email from you. Please try to send it again or create a ticket on our helpdesk system: http://74.53.204.114/helpdesk/
Thank you.
__________________ Slavik Shynkarenko,
Helicon Tech.
|
| Back to Top |
|
| |
thomas.duffy Newbie

Joined: 25 May 2010
Online Status: Offline Posts: 9
|
| Posted: 23 June 2010 at 2:55pm | IP Logged
|
|
|
Was there ever a resolution for this? I'm having the same issue. I'm not sure what triggers it, and error logs don't seem to be providing me any clues. The only thing I know for sure is that if I disable Ape on the site, the errors go away.
|
| Back to Top |
|
| |
Vyacheslav Admin Group

Joined: 02 July 2008 Location: Ukraine
Online Status: Offline Posts: 1542
|
| Posted: 23 June 2010 at 3:20pm | IP Logged
|
|
|
Hello Thomas,
Could you please specify the error you get and also clarify Helicon Ape version.
Thanks.
__________________ Slavik Shynkarenko,
Helicon Tech.
|
| Back to Top |
|
| |
thomas.duffy Newbie

Joined: 25 May 2010
Online Status: Offline Posts: 9
|
| Posted: 23 June 2010 at 3:23pm | IP Logged
|
|
|
This is all I really have to go off of. I'm using the latest version of Ape(0042).
Faulting application name: w3wp.exe, version: 7.5.7600.16385, time stamp: 0x4a5bd0eb Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b Exception code: 0xc0000374 Fault offset: 0x00000000000c6cd2 Faulting process id: 0x9c8 Faulting application start time: 0x01cb1311662f9fcb Faulting application path: c:\windows\system32\inetsrv\w3wp.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: da74cd77-7f04-11df-861e-005056825182
|
| Back to Top |
|
| |
Vyacheslav Admin Group

Joined: 02 July 2008 Location: Ukraine
Online Status: Offline Posts: 1542
|
| Posted: 23 June 2010 at 3:41pm | IP Logged
|
|
|
Thank you for the information.
Is it possible for me to take a look on your system? Such issues require a closer look and I would appreciate if you could provide me with RDP access. You may send login credentials over E-Mail to support@helicontech.com
__________________ Slavik Shynkarenko,
Helicon Tech.
|
| Back to Top |
|
| |
Fatweb Newbie

Joined: 16 March 2010
Online Status: Offline Posts: 7
|
| Posted: 15 July 2011 at 1:22am | IP Logged
|
|
|
We are facing the same problem ... any solution to this
|
| Back to Top |
|
| |
Vyacheslav Admin Group

Joined: 02 July 2008 Location: Ukraine
Online Status: Offline Posts: 1542
|
| Posted: 15 July 2011 at 1:08pm | IP Logged
|
|
|
Hello.
Could you please provide details of the issue.
You may send them to support@helicontech.com
Thank you.
__________________ Slavik Shynkarenko,
Helicon Tech.
|
| Back to Top |
|
| |