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Subject Topic: ISAPI Rewrite; New Server; New Licence? Post ReplyPost New Topic
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GideonS
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Joined: 14 March 2007
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Posted: 03 June 2008 at 4:54am | IP Logged Quote GideonS

We have upgraded our server for our website. The domain is the same but the IP has changed. We have resintalled ISAPI rewrite but it is telling us we need to purchase a license in 2 days!

I need to fix this ASAP.

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GideonS
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Posted: 03 June 2008 at 4:56am | IP Logged Quote GideonS

I should say that we have decommissioned the old server. We are only running this on one machine
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Yaroslav
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Joined: 15 August 2002
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Posted: 04 June 2008 at 9:51am | IP Logged Quote Yaroslav

Simply use your old registration key with this new installation. I cannot provide furhter help because you have not provided any information with which I could identify your order.

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Yaroslav Govorunov,
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Genevievec
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Joined: 25 September 2008
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Posted: 28 September 2008 at 8:02pm | IP Logged Quote Genevievec

Hi, I'm having a similar issue except the old registration key will not work ... what happens in this situation?

 

Cheers,

Genevieve

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Lexey
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Posted: 29 September 2008 at 1:34pm | IP Logged Quote Lexey

Write a request to the support@helicontech.com with the reference to this post and your order information (Order ID, Customer name or customer e-mail).
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Lexey
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Posted: 29 September 2008 at 1:36pm | IP Logged Quote Lexey

Oh, I see you have already written one. :)
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