Helicon Tech: Out of memory

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Topic: Out of memory

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finallynaked
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Newbie

Joined: 02 April 2006
Location: Denmark
Online Status: Offline
Posts: 39

Posted: 08 September 2006 at 6:01am \| IP Logged

When I look into the Event Viewer of our machine I see over 100 errors saying:

Out of memory and

Unhandled exception caught. Last error is: (0) No description Exception code is: (c0000005)

I have the latest build.

Yaroslav
Moderator Group

Joined: 15 August 2002
Online Status: Offline
Posts: 6467

Posted: 11 September 2006 at 12:16pm \| IP Logged

We are investigating this issue.

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Yaroslav Govorunov,
Helicon Tech

finallynaked
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Newbie

Joined: 02 April 2006
Location: Denmark
Online Status: Offline
Posts: 39

Posted: 12 September 2006 at 12:27am \| IP Logged

Event Type: Error
Event Source: Helicon.HotlinkBlocker
Event Category: None
Event ID: 516
Date:  9/11/2006
Time:  3:19:45 PM
User:  N/A
Computer: XXXXXXXX
Description:
Not enough memory.

here is the excact error and there is over 100 of them in the event viewer

finallynaked
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Newbie

Joined: 02 April 2006
Location: Denmark
Online Status: Offline
Posts: 39

Posted: 12 September 2006 at 12:29am \| IP Logged

Event Type: Error
Event Source: Helicon.HotlinkBlocker
Event Category: None
Event ID: 518
Date:  9/8/2006
Time:  5:44:04 AM
User:  N/A
Computer: XXXXXXXX
Description:
Unhandled exception caught. Last error is: (0) No description Exception code is: (c0000005)

This error is also there but only a few times like 1 out of 20

The site has about 70.000 unik users a day.

Sergey
Moderator Group

Joined: 11 March 2005
Online Status: Offline
Posts: 712

Posted: 15 September 2006 at 7:02am \| IP Logged

Please download and upgrade to the build 47 of HotlinkBlocker - it should fix your problem.

Yaroslav
Moderator Group

Joined: 15 August 2002
Online Status: Offline
Posts: 6467

Posted: 15 September 2006 at 8:44am \| IP Logged

I guess Sergey meant a build 48 - this build should fix your problem.

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Yaroslav Govorunov,
Helicon Tech

ShawnO
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Newbie

Joined: 17 July 2006
Online Status: Offline
Posts: 7

Posted: 24 September 2006 at 11:01am \| IP Logged

I have upgraded to the most recent build (48) and I am still receiving the errors like finallynaked (event ID 518). There aren't anywhere near as many, but I am still getting them.

Any ideas?

Shawn

Yaroslav
Moderator Group

Joined: 15 August 2002
Online Status: Offline
Posts: 6467

Posted: 25 September 2006 at 4:10am \| IP Logged

Please contact support@helicontech.com regarding this topic and we will send you a debug build version of HotlinkBlocker so you can log some information that will help us to troubleshoot this problem.
Please include link to this topic in your post.

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Yaroslav Govorunov,
Helicon Tech

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