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gbdg
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Joined: 11 April 2008
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Posts: 54
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| Posted: 03 October 2011 at 10:13pm | IP Logged
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I have licensed and installed APE on a Win 2008 server
running the current version of Websitepanel.
After securing one folder in each of two sites, I get a
500 error in one, and a 401 error on the other.
To begin debugging, I have these lines near the top of
httpd.conf:
RewriteLogLevel 9
Loglevel debug
ErrorLog error.log
I get this error:
[10/3/2011 7:24:02 PM] [ConfigLoader] C:\Program Files
(x86)\Helicon\Ape\httpd.conf(16): Invalid command
'RewriteLogLevel 9' on line 16, perhaps misspelled or
defined by a module not included in the server
configuration
Notes:
- I find no instance of .htaccess in either site. (I was
looking for that in order to check permissions.) Where
is this file supposed to be? In the root?
- In the site that gets the 500 error, I see these files:
.htfolders
.htgroup
.htpasswd
- in the site that gets the 401 error, I see no such
files are are listed above
- in both sites, when I try to delete the references to
the user and/or folder that is to be secured, WSP throws
a generic error message. I can disable APE but I cannot
remove either an authorized user or the secured folders.
What else can I tell you that would help resolve this?
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Anton
Admin Group
Joined: 30 January 2007
Location: Ukraine
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| Posted: 04 October 2011 at 4:17am | IP Logged
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I've answered you on email.
__________________
Regards,
Anton
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limone919
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Joined: 04 January 2012
Location: Japan
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Posts: 3
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| Posted: 04 January 2012 at 1:40am | IP Logged
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Anton wrote:
| I've answered you on email. |
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Hi Anton,
> - in both sites, when I try to delete the references to
> the user and/or folder that is to be secured, WSP throws
> a generic error message. I can disable APE but I cannot
> remove either an authorized user or the secured folders.
I have a problem with the same problem. Please give me a solution.
WebsitePanel Error
Sorry, an error occurred while processing your request.
Even if I try how many times, it cannot delete by the above error. Please help me.
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Anton
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Location: Ukraine
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| Posted: 04 January 2012 at 5:23am | IP Logged
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@limone919:
- Websitepanel module Secure Folders is incompatible with Ape, so you should switch it off
- you should create .htaccess file in the root of your site(s)
- as for the log directives, you've probably put them above the Include directives which enable Ape modules that's why they are not recognized.
- Also please show what directives you use to make authentication working
__________________
Regards,
Anton
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limone919
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Joined: 04 January 2012
Location: Japan
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| Posted: 04 January 2012 at 8:45pm | IP Logged
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Hi Anton,
Thank you for your reply.
> - Websitepanel module Secure Folders is incompatible with Ape, so you should switch it off
Yes, I have switch it off.
> - you should create .htaccess file in the root of your site(s)
Does a user need to create .htaccess of a site route?
The error is reproduced by the following procedure.
The contents of this file only.
# Helicon Ape
Deny From All
The result is the same what is written there. Why is this?
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limone919
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Joined: 04 January 2012
Location: Japan
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| Posted: 04 January 2012 at 10:19pm | IP Logged
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Hi Anton,
Can I get E-Mail Support for Ape? I purchased the licenses of Ape recently.
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Anton
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Joined: 30 January 2007
Location: Ukraine
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| Posted: 05 January 2012 at 5:12am | IP Logged
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@limone919:
please write an email to support@helicontech.com with all the details.
And please show what you get in rewrite.log and error.log
__________________
Regards,
Anton
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Helicon Tech : Helicon Ape
Topic: APE and Websitepanel
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